24-hour window
Start the return within a day of delivery.
Returns
Twenty-four hours from delivery. Unused items in the original packing, or a faulty or wrong piece.
Unused, packed
Accessories, décor, and boxed appliances with the packing intact.
Refunds
Back to the original Paystack method in 5–7 working days after inspection.
Eligible
- Unused accessories, décor, and boxed appliances
- Original packing intact
- Faulty or wrong items
- Proof of purchase — reference or receipt
Not eligible
- Used furniture and décor
- Opened food-prep appliances
- Items marked final sale
- Damage after delivery
Delivery fees refund only when the error was ours. Faulty or wrong: we cover the trip back. Change of mind: you cover it.